1. Overview
At electrozaar, we aim to provide a smooth and timely delivery of your crypto purchases. This policy explains our estimated delivery times and the factors that may impact them.
2. Delivery Process
Once you make a purchase on our Website, our system initiates the transaction processing. Delivery times can vary based on the cryptocurrency type, network conditions, and security requirements.
3. Estimated Delivery Times
- Instant Processing: Most cryptocurrency purchases are delivered instantly, meaning the transaction should reflect in your wallet within minutes.
- Standard Delivery (0-2 hours): In some cases, due to network conditions or additional security measures, transactions may take up to 2 hours.
- Extended Processing (up to 24 hours): Certain transactions may require manual review for security or compliance reasons. In such cases, delivery may be delayed up to 24 hours.
Please check your wallet’s receiving address carefully before completing a purchase, as we cannot reverse or resend crypto transactions to incorrect addresses.
4. Factors Influencing Delivery Times
Several factors may influence the speed at which your cryptocurrency is delivered, including:
- Network Congestion: Heavy transaction volume on certain blockchains can result in delays.
- Transaction Size and Fees: High-value purchases or lower transaction fees may sometimes require additional confirmations, leading to longer delivery times.
- Verification Requirements: For purchases above certain thresholds or to maintain compliance with regulations, additional verification may be required, potentially impacting delivery speed.
5. Confirming Delivery
Once the transaction is completed, you will receive a confirmation email, and the transaction will be available on the blockchain for verification. You can use your transaction ID to check the status on relevant blockchain explorers.
6. Customer Support
If you experience any delay beyond the estimated delivery times or have questions regarding your purchase, please reach out to our customer support team at:
- Email: support@electrozaar.com
- Live Chat: Available on our Website Electrozaar.com
We’re here to help ensure your transactions are processed as efficiently as possible.
7. Updates to Delivery Time Policy
We may update this Delivery Time Policy periodically to reflect changes in network conditions, security requirements, or regulatory changes. Please refer to this page for the most up-to-date information.